Mobile POS Systems: A Basic Guide

There are many business owners who are trying to figure out whether they should use mobile POS systems or stick to traditional POS systems. If you are in a situation like this, keep in mind that you can always use a mobile system as a supplement to the existing fixed POS system. Of course, you can also use them as a complete replacement for fixed POS systems.
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A mobile Point of Sale (POS) system is actually a mobile device that gives users an opportunity to process sales transaction info at any place. In the past, people have used mobile computers for this purpose, but today you can use smartphones, tablets, phablets or other forms of mobile devices that have the power to process such transactions. Of course, in order to do this, the mobile device you are using must have suitable software. What kind of infrastructure or type of device and software you need depends on a few factors.

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The importance of choosing the right mobile device

Depending on the type of mobile device you are planning on using, you will know what kind of software you can use. For instance, if you want to use an iPad, you will have to look for software designed for iOS. On the other hand, a Windows phone or tablet will need software that works on this operating system. Needless to say, an Android-based smartphone will need Android apps from the Google Play Store. These software apps are known as native applications. What’s great about them is that in most cases you can finish a transaction even if the wireless network stops working. But, this is not the only type of apps used in situations like this. There are also software apps based on cloud technology. They are used through a web browser on your mobile device. This allows users to use this software on almost any type of mobile device regardless of the operating system. However, it will be impossible to finish the transaction without an internet connection.

Wi-Fi vs cellular data

In case you are planning on using mobile Point of Sale systems in places where you only need wireless access because you will be completing these transactions in one place, then you don’t really need a device/system that comes with a data plan. This means that any device with a Wi-Fi option and computer-like engine will do the job. In case you are planning on selling things outside in places where you can’t use a wireless connection, then you have to focus on systems that support cellular network connectivity. If you are running a small business and you own a tablet or smartphone or you want to get devices like this, there is a chance that you will be able to utilize these devices for this purpose with the help of a peripheral that has a bar code reader.

Using a mobile POS system

The questions that you have to answer before you select a system like this and start using it doesn’t end here. Next, on the list, you have to answer one simple question – where you will use this system? There are places where you will need a stable, powerful mobile device to get the job done. On the other hand, in some cases, you will need mobile devices with a beautiful design (like restaurants for example). Of course, you should also take the cost of the unit into account. Look for a system that is worth the investment and has all the features (and only the features) that you need. It’s good to know that there are many brands that provide some kind of service warranty or insurance for the POS system you are buying.

While it’s important to know where you will use these systems, it’s also very important to figure out how you will use them. Most retailers use mobile systems like this in order to speed up processing times. No one wants to stand in a long line waiting to pay for the product they have selected. With the help of a mobile POS system, you will process these transactions on the go. Keep in mind that there are mobile systems like this that will finish the procedure completely while others can send info directly to the checkout counter. The latter will also speed up the process, but customers will still have to wait in line. So, before opting for a solution like this, take some time to read more about their features and options.
Mobile Point of Sale systems has proven to be helpful in many different situations. For example, they are a very useful tool when it comes to suggestive selling and upselling. Imagine a situation where a salesperson walks to a potential customer looking for a specific item. The salesperson can explain to them more about the benefits of buying that product, offer additional products that support the original item and process the payment right away. Next, these systems are quite helpful in big stores where it takes time to check the store’s offer and get to the checkout counter to process the transaction. With a powerful POS device, salespersons can walk to the potential customers and get the job done in seconds. This will make the clients feel special.
Another situation where mobile systems of this kind have proven to be useful is tableside payments. We’ve all experienced this – we’ve finished the dinner at the restaurant, asked for a check and waited for over ten minutes to get the check. With a mobile POS, situations like this will be avoided which means that you will boost customer satisfaction. There are many POS systems out there that come with mobile functionality. As you can see, you can use these mobile solutions in many situations and they will definitely have a positive impact on your work. If you are interested in using a system like this, you can choose from many reliable options like Bindo, Erply, Shopify, Lightspeed, Revel systems, Square and ShopKeep.
POS Systems